Director of Revenue Operations

Director of Revenue Operations

Location: Boise, Idaho (Full time, In House)

VELOX is a performance driven digital marketing agency focused on delivering exceptional ROI for our clients. We are looking for a senior leader to take full ownership of our revenue engine, merging strategy, operations, and technology across Sales, Marketing, Client Success, and Finance. This role is for someone who can architect scalable systems, lead high performing revenue teams, and bring deep experience in both sales leadership and operational excellence with a forward thinking mindset rooted in automation and AI.

Position Overview

As Director of Revenue Operations, you will serve as the operational and strategic backbone of VELOX’s go to market execution. You’ll oversee all revenue facing platforms, streamline cross functional processes, and own pipeline visibility and forecasting. You will lead the evaluation, implementation, and integration of AI driven systems that improve sales efficiency, enhance client acquisition, and drive lifetime value. This is a hands on, cross functional leadership role that directly influences how VELOX grows, scales, and outperforms in the digital marketing space.

Key Responsibilities

Revenue Strategy and Pipeline Management

• Own end to end revenue operations strategy, driving alignment between Sales, Marketing, Client Success, and Finance to improve revenue predictability and pipeline velocity
• Lead pipeline health analysis, forecasting, and reporting to executive leadership using both traditional and AI powered methods
• Partner with senior leadership to define revenue goals, territory plans, capacity modeling, compensation structures, and sales enablement strategy
• Translate revenue insights into actionable strategies that impact top line growth and retention

Sales Operations and Technology Ownership

• Manage and optimize the entire sales tech stack including HubSpot, Apollo, Clay, and AI tools across lead gen, CRM, and analytics
• Ensure seamless integration between platforms, data accuracy, and full adoption across Sales and SDR teams
• Identify and remove operational roadblocks across the sales funnel, enabling reps to spend more time in high impact activities
• Lead development and automation of reporting dashboards that track KPIs across the full funnel from lead acquisition to closed won

AI, Automation, and Enablement

• Deploy AI enabled workflows to enhance outbound prospecting, lead scoring, and pipeline forecasting
• Integrate conversational AI and automation to reduce manual workload and improve outbound touchpoint efficiency
• Drive continuous improvement of go to market programs through experimentation, predictive modeling, and usage of tools like Clari, Gong, ChatGPT, Salesforce Einstein
• Build and deploy role specific training programs and playbooks using insights from AI systems and CRM intelligence

Cross Functional Leadership and Process Design

• Act as the central point of operational alignment across Sales, Marketing, Client Success, and Product, ensuring execution aligns with company objectives
• Standardize processes across all go to market motions, bringing structure to onboarding, lead handling, pipeline hygiene, and campaign execution
• Lead QBRs, forecast reviews, and strategic planning sessions to ensure revenue accountability across departments
• Serve as a liaison between RevOps and Finance for budgeting, forecasting, and reporting
  

What We’re Looking For

Experience and Technical Expertise

• 10 plus years in Revenue Operations, Sales Operations, Sales Leadership, or GTM Strategy in a high growth B2B setting (agency, SaaS, or digital services strongly preferred)
• Deep command of AI, sales automation, CRM infrastructure, and revenue intelligence tools
• Strong hands on experience with platforms like HubSpot, Salesforce, Clay, Gong, Clari, Orum Looker, Smartlead and Apollo
• Proven track record of building and scaling RevOps functions from the ground up, including team leadership and cross functional collaboration
• Strong background in sales methodology, pipeline optimization, performance analysis, and enablement

Leadership and Strategy

• Experience managing high performing revenue teams and coaching SDRs, Sales, and Ops leaders
• Ability to turn insight into action with a metrics first mindset, balancing short term impact with long term scalability
• Clear communicator and organizational influencer, capable of aligning diverse stakeholders behind strategic initiatives
• Ability to operate both strategically and tactically, knowing when to dive into the weeds and when to drive at the executive level

Why VELOX?

VELOX is one of the fastest growing digital marketing agencies in the United States, known for our performance first model and ROI backed results. As a leader at VELOX, you will have the opportunity to shape the company’s revenue strategy and make a visible impact on how we scale.

Benefits

• Highly competitive compensation
• Health, dental, and vision benefits with company match
• 401k with company match
• Paid downtown parking
• World class in house gym and personal training
• Kombucha on tap
• Generous PTO and flexible work environment
• Located in downtown Boise with a close knit, high performing team